Report concurrent calls - NetSapiens API v2

Returns the number of calls in progress over a time window, in buckets of one minute to one day, broken down by group_by.

Requires Super User, Super User Read Only, or Reseller scope. A Super User sees the whole platform. A Reseller sees only its own territory: its domains, sites, groups, and connections, and only a domain in its territory. group_by=hostname is for Super User scopes only.

Only POST is accepted; GET returns 405.

Minute buckets cover only the last 3.5 hours and hourly buckets the last 15 days. A window outside that returns 400; use a larger report_by. For a simple series for one domain or reseller, use List active call history for domain or List active call history.

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Responses

🟢200OK

application/json

Buckets keyed by their Unix timestamp. Each holds one entry per group_by value with the bucket's min, max, and avg concurrent calls (minute buckets carry max only) and its time as date. For huntgroup and callswaiting, a list of peaks per call queue instead.

Bodyapplication/json

🟠400Bad Request

🟠401Authentication Required

🟠403Forbidden

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/calls/report' \ --header 'Authorization: Bearer <token>' \ --header 'Content-Type: application/json' \ --data '{ "start_date": "2026-09-01 00:00:00", "end_date": "2026-09-01 12:00:00", "group_by": "domain", "report_by": "hour", "type": "all" }'