Count agents in call queue

GET

/domains/{domain}/callqueues/{callqueue}/agents/count

Last modified:2026-10-09 00:26:20

OperationId:CountAgentsCallQueue

Counts the agents on a call queue.

Call Center Supervisor, Office Manager, Route Manager, Reseller, and Super User count every agent in the domain (Reseller within its territory), and Office Manager Read-Only and Super User Read Only count the same. Site Manager counts agents who are users at its own site. Call Center Agent, Basic User, Advanced User, and Simple User count only their own agent entries: their user and each of their devices. The count agrees with the list.

Send extension-number to count one user's or device's entries. The count does not check that the queue exists: an unknown queue answers 0.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Query Params

Responses

🟢200OK

application/json

The total.

Bodyapplication/json

🟠400Bad Request

🟠401Unauthorized

🟠403Forbidden

🟠404Not Found

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//callqueues//agents/count?extension-number=1001%40example.com' \
--header 'Authorization: Bearer <token>'

Response Example

200 - Agents on queue

{
    "total": 8
}

Modified at 2026-10-09 00:26:20

List agents in call queue

List agents in domain