Delete answer rule

DELETE

/domains/{domain}/users/{user}/answerrules/{timeframe}

Last modified:2026-10-09 00:28:34

OperationId:DeleteAnswerruleUser

Deletes the user's answer rule for one time frame, with all its features. The time frame itself is kept.

Requires Basic User scope or higher for your own rules. Site Manager can manage the users in its site, Office Manager any user in its domain, Reseller any user in its territory, and Super User any user.

The default rule * cannot be deleted and returns 400. Turn its features off with PUT /domains/{domain}/users/{user}/answerrules/{timeframe} instead.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Responses

🟢202Accepted

application/json

The change is accepted and applied shortly after.

Bodyapplication/json

🟠400Bad Request

🟠401Authentication Required

🟠403Forbidden

🟠404Record not found

Request Example

Shell

JavaScript

Java

Swift

curl --location --request DELETE 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//users//answerrules/Business Hours' \
--header 'Authorization: Bearer <token>'

Response Example

202 - Accepted

{
    "code": 202,
    "message": "Accepted"
}

Modified at 2026-10-09 00:28:34

Create answer rule

Update answer rule