Read answer rule

GET

/domains/{domain}/users/{user}/answerrules/{timeframe}

Last modified:2026-10-09 00:28:30

OperationId:ReadAnswerrule

Reads the user's answer rule for one time frame, with every feature and time range.

Requires Basic User scope or higher for your own rules. Site Manager can manage the users in its site, Office Manager any user in its domain, Reseller any user in its territory, and Super User any user.

Use * for the default rule. A time frame with no rule for this user returns 404.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Responses

🟢200OK

application/json

The answer rule.

Bodyapplication/json

🟠400Bad Request

🟠401Authentication Required

🟠403Forbidden

🟠404Record not found

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//users//answerrules/Business Hours' \
--header 'Authorization: Bearer <token>'

Response Example

200 - Business hours rule

{
    "domain": "example.com",
    "user": "1001",
    "time-frame": "Business Hours",
    "ordinal-priority": 0,
    "enabled": "yes",
    "is-active": true,
    "simultaneous-ring": {
        "enabled": "yes",
        "parameters": [
            "1001",
            "1001wp",
            15555550142
        ]
    },
    "forward-no-answer": {
        "enabled": "yes",
        "parameters": [
            "vmail_1001"
        ]
    },
    "phone-numbers-to-reject": {
        "enabled": "yes",
        "parameters": [
            "anonymous"
        ]
    },
    "time_range_data": [
        {
            "time-frame": "Business Hours",
            "ordinal-order": 0,
            "start-date": "now",
            "end-date": "never",
            "day-of-week-number": "12345",
            "start-time": "08:00",
            "end-time": "17:00",
            "invert-match": "no"
        }
    ]
}

Modified at 2026-10-09 00:28:30

Count answer rules

Create answer rule