Delete inbox

DELETE

/domains/{domain}/inboxes/{extension}

Last modified:2026-10-09 00:56:32

OperationId:DeleteInboxDomain

Deletes a shared or main-number inbox. Its conversations are kept, the inbox is marked deactivated, and the extension is freed for reuse. A new inbox on the same extension starts empty. The API has no restore.

Deleted inboxes appear in GET /domains/{domain}/inboxes with include_deactivated. A user's extension returns 404: a personal inbox cannot be deleted. A 202 means the delete is accepted and already applied.

Requires Office Manager, Reseller, or Super User scope. A Site Manager reaches only the inboxes whose owner is a user in its own site. An inbox with no owner, or whose owner cannot be read, is out of its reach. A Site Manager gets 403 for an inbox out of its reach. Other callers get 403.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Responses

🟢202Accepted

application/json

The delete is accepted and already applied.

Bodyapplication/json

🟠401Unauthorized

🟠403Forbidden

🟠404Not Found

🔴502Bad Gateway

Request Example

Shell

JavaScript

Java

Swift

curl --location --request DELETE 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//inboxes/5000' \
--header 'Authorization: Bearer <token>'

Response Example

202 - Accepted

{
    "code": 202,
    "message": "Accepted"
}

Modified at 2026-10-09 00:56:32

Rename inbox

List inbox members