Count agent's status changes

Developing

GET

/domains/{domain}/users/{user}/agent-logs/count

Last modified:2026-10-30 19:21:01

OperationId:CountUserAgentLogs

Counts one agent's agent log entries, as a total or per group, the way GET /domains/{domain}/agent-logs/count does for the domain. A Basic User, Advanced User, Simple User, or Call Center Agent can count only their own extension, and a Site Manager only agents in its own site. A count grouped by user is recorded in the domain's access log.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Query Params

Responses

🟢200OK

application/json

The total, or the counts per group.

Bodyapplication/json

🟠400Bad Request

🟠401Unauthorized

🟠403Forbidden

🟠404Record Not Found

🔴504Gateway Timeout

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//users//agent-logs/count?datetime-start=2026-10-01T00%3A00%3A00-07%3A00&datetime-end=2026-10-02T00%3A00%3A00-07%3A00&status=break%2Clunch&status-code=Auto%2CManual-avail&status-label=WFH&logged-in=undefined&include-repeats=undefined&min-duration-seconds=900&max-duration-seconds=undefined&groupby=user%2Cstatus&time-zone=America%2FPhoenix' \
--header 'Authorization: Bearer <token>'

Response Example

200 - Total

{
    "total": 1234
}

Modified at 2026-10-30 19:21:01

List agent's status changes

List agent's status changes (light)