Update call queue - NetSapiens API v2

Changes a call queue's settings, and the parts of its system user, answering rule, and phone number that belong to the queue. Send only the fields you change.

Requires Office Manager, Call Center Supervisor, Route Manager, Reseller, or Super User. Site Manager can update queues at its own site and cannot move one to another site. Other scopes get 403, including Office Manager Read-Only and Super User Read Only.

202 means the change was published over the service bus (SBUS), not yet applied. description also renames the queue's system user. department, site, voicemail-enabled, and callqueue-ring-timeout-seconds are written to that user. An empty forward ("") turns that forward off. A new phone-number is moved to this queue; clearing a number is not supported here. Flags you leave out (callqueue-debug, callqueue-local-only, callqueue-force-full-intro-playback, callqueue-source-match) keep their value. A value too long for its field returns 400, and a phone-number from another domain 422. A queue that does not exist returns 404.

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Responses

🟢202Accepted

application/json

The change was published over the service bus (SBUS) and is applied shortly after: {"code": 202, "message": "Accepted"}.

Bodyapplication/json

🟠400Bad Request

🟠401Unauthorized

🟠403Forbidden

🟠404Not Found

🟠422Unprocessable Entity

🔴503Service Unavailable

curl --location --request PUT 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//callqueues/' \ --header 'Authorization: Bearer <token>' \ --header 'Content-Type: application/json' \ --data '{ "description": "Sales Queue", "callqueue-dispatch-type": "Linear Hunt", "callqueue-max-current-callers-to-accept-new-callers": 20, "callqueue-max-wait-timeout-minutes": 15 }'