List saved call center reports

Developing

GET

/domains/{domain}/callcenter-reports

Last modified:2026-10-20 19:49:16

OperationId:ListCallCenterReports

The saved reports you can read, sorted by name. Every matching report is returned; there is no paging. Office Managers and above get every report in the domain; everyone else gets their own reports and the ones shared with them.

definition is left out of the list to keep it small; read a single report to get it. Of the email-* fields, only email-enabled is included.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Query Params

Responses

🟢200OK

application/json

The saved reports you can read

Bodyapplication/json

🟠401Unauthorized

🟠403Forbidden

🟠404Record Not Found

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//callcenter-reports?owner-user=1001&visible-to-me=undefined&based-on-id=undefined' \
--header 'Authorization: Bearer <token>'

Response Example

200 - One report shared with the domain, one shared with two users

[
    {
        "id": "c3f1a2e0-5b7d-4e0a-9d61-2f8b9a4c7e11",
        "domain": "example.com",
        "name": "Sales queues — weekly",
        "description": "Sales and renewals queues, answered and abandoned",
        "owner-user": "1001",
        "visibility": "domain",
        "roles": [],
        "users": [],
        "can-edit": "no",
        "based-on-id": "performance",
        "based-on-version": 2,
        "revision": 4,
        "created-datetime": "2026-10-01T15:04:05+00:00",
        "modified-datetime": "2026-10-12T09:30:00+00:00",
        "email-enabled": "yes"
    },
    {
        "id": "7d0e9b44-1c2a-4f3b-8e55-6a9c0d1b2f33",
        "domain": "example.com",
        "name": "Agent handle time",
        "description": "",
        "owner-user": "1002",
        "visibility": "users",
        "roles": [],
        "users": [
            "1001",
            "1005"
        ],
        "can-edit": "yes",
        "based-on-id": "agents",
        "based-on-version": 1,
        "revision": 1,
        "created-datetime": "2026-10-08T18:00:00+00:00",
        "modified-datetime": "2026-10-08T18:00:00+00:00",
        "email-enabled": "no"
    }
]

Modified at 2026-10-20 19:49:16

Stop all of a user's emailed call center reports

Save a call center report