NetSapiens API v2
  1. Messages
NetSapiens API v2
  • TODO LIST
  • Version
    • Read API Version
      GET
  • Authentication
    • Access Token (Oauth - Username/Password)
      • Get Access Token From Refresh
      • Get Access Token From User/Pass
      • Get Access Token after MFA request
    • API Key (Machine 2 Machine)
      • Read API Key info on your API Key
      • Read API Keys under your account
      • Read Info on specific APIKey via Key ID
      • Create API Key
      • Update API Key
      • Revoke API Key
    • JWT (JSON Web Token)
      • Create JWT token From User/Pass
      • Create JWT token from Refresh JWT
      • Create JWT token after MFA request
      • Create JWT token For Delegated Access
      • Revoke JWT(s) by UID (user@domain)
      • Revoke JWT by JTI (JWT ID)
      • Revoke current JWT
      • Read Current JWT
  • Event Subscriptions
    • Read Event Subscriptions
      GET
    • Read Event Subscription By Id
      GET
    • Create a Event Subscription
      POST
    • Update an Event Subscription
      PUT
    • Delete a subscription
      DELETE
  • Resellers
    • Get Resellers
      GET
    • Create Reseller
      POST
    • Update Reseller
      PUT
    • Delete Reseller
      DELETE
    • Get Specific Reseller
      GET
  • Domains
    • Get Domains
    • Count Domains
    • Get Specific Domain
    • Get Specific Domain With Billing Summary
    • Get My Domain Info
    • Check if Domain Exists
    • Create a Domain
    • Update a Domain
    • Delete a Domain
  • Phone Numbers
    • destination-application mappings and parameter parsing
    • Use Cases
      • Send Phonenumber to Call Queue
      • Send Phonenumber to a User
      • Send Phonenumber to Offnet Number
      • Move phonenumber back to Available in Inventory
    • Count Phone Numbers for Domain
    • Get All Phone Numbers for System or Reseller
    • Get All Phone Numbers for Domain
    • Add Phone Number in Domain
    • Remove Phone Number from Domain
    • Update Phone Number in Domain
    • Get Specific Phone Number in Domain
  • Users
    • Get Users in Domain
    • Count users in Domain
    • Search for Users in Domain
    • Create User in Domain
    • Delete User in Domain
    • Update a User in Domain
    • Get Specific User in Domain
    • Get My User
  • Devices
    • Count Devices for User
    • Get Devices for User
    • Create Device for User
    • Update Device for User
    • Delete Device for User
    • Get Specifc Device
  • Phones/Macs
    • Supported Models and Servers
      • Get list of Supported/Provisionable Models
      • Get list of Supported/Provisionable by Vendor
      • Get details of Specific Model
      • Get list of Provisionable Server Profiles
      • Read Provisionable Server Details
    • Read Mac Addresses
    • Read Mac Addresses in Domain
    • Read Specific Mac Address
    • Add MAC address
    • Add MAC address for Domain
    • Update MAC address
    • Update MAC address in Domain
    • Remove MAC address
    • Remove MAC address in Domain
  • Sites
    • List Sites in Domain
    • Read Sites in Domain
    • Create Site in Domain
    • Update Site in Domain
    • Read Specific Site in Domain
  • Call Center
    • Callqueues
      • Read Call Queues in Domain
      • Create Call Queue in Domain
      • Update Call Queue in Domain
      • Delete Call Queue
      • Read Specific Call Queue
    • Agents
      • Read Agents in Call Queue
      • Read Agents in Domain
      • Read Specific Agent in Call Queue
      • Add Agent to Call Queue
      • Update Agent in Call Queue
      • Remove Agent from Call Queue
    • Agent Actions
      • Agent Login
      • Agent Logout
      • Agent Single Call
      • Agent Set Offline Status
    • QueuedCalls
      • Read Queued Calls
    • Statistics
      • Get Callqueue Statistics for a Specific Queue
      • Get Callqueue Statistics for all Queues Aggregated
      • Get Callqueue Statistics for all Queues by Queue
      • Get Agent Statistics for all Queues by Agent
      • Get Agent Statistics for Single Queues by Agent
      • Get Agent Statistics for Single Agent
  • Answer Rules
    • Read Answerrules for a User
    • Read Answerrules for my User
    • Read Specifc Timeframe Answerrule for User
    • Add a Answerrule for a User
    • Delete a Answerrule for a User
    • Update a Answerrule for a User
    • Reorder Answerrules for my User
  • Call Blocking
    • Read blocked numbers for a Domain
    • Read blocked numbers for a User
    • Add blocked numbers for a Domain
    • Add blocked numbers for a User
    • Delete blocked numbers for a Domain
    • Delete blocked numbers for a User
  • Auto Attendant
    • Create Auto Attendant
    • Read Auto Attendants
    • Read Specific Auto Attendant
    • Update Specific Auto Attendant
  • Media
    • Voicemail
      • Read Voicemail for User by Folder
      • Read Specific Voicemail for User
      • Move Voicemail to save folder
      • Forward Voicemail to another user
      • Delete Voicemail
    • Greetings
      • Read Greetings for User
      • Read Specific Greeting for User
      • Delete Specific Greeting for User
      • Create a new Greeting from TTS
      • Update Greeting with TTS script
      • Create a new Greeting from Upload (JSON + Base64 File)
      • Update Greeting from Upload (JSON + Base64 File)
      • Create a new Greeting from Upload (Multipart/Mixed Post)
      • Update Greeting from Upload (Multipart/Mixed Post)
    • Music on Hold
      • Domain
        • Read MOH for Domain
        • Create a new MOH for Domain from TTS
        • Update MOH for Domain from TTS
        • Create a new MOH for Domain from Upload (JSON + Base64 File)
        • Update MOH for Domain from Upload (JSON + Base64 File)
        • Create a new MOH for Domain from Upload (Multipart/Mixed Post)
        • Update MOH for Domain from Upload (Multipart/Mixed Post)
        • Delete MOH for Domain
      • User
        • Read MOH for User
        • Create a new MOH for Domain from TTS
        • Create a new MOH for User from Upload (JSON + Base64 File)
        • Update MOH for User from Upload (JSON + Base64 File)
        • Update MOH for Domain from TTS
        • Create a new MOH for User from Upload (Multipart/Mixed Post)
        • Update a MOH for User from Upload (Multipart/Mixed Post)
        • Delete MOH for User
    • Hold Messages
      • Domain
        • Read Hold Messages for Domain
        • Create a new Hold Messge for Domain from Upload (Multipart/Mixed Post)
        • Update Hold Messge for Domain from Upload (Multipart/Mixed Post)
        • Delete Hold Messge for Domain
      • User
        • Read Hold Messages for User
        • Create a new Hold Messge for User from Upload (Multipart/Mixed Post)
        • Update Hold Messge for User from Upload (Multipart/Mixed Post)
        • Delete Hold Messge for User
    • Text to Speech
      • Get Available Voices
      • Synthesize Voice (Text to Speech)
      • Synthesize Voice (Text to Speech) via GET
  • CDR (Call History)
    • Read CDRs
    • Read CDRs for Domain
    • Read CDRs for Specific User
    • Search CDRs for Domain
    • Read CDRs for Site in Domain
    • Count CDRs and SUM minutes
    • Count CDRs and SUM minutes for Domain
    • Count CDRs and SUM minutes for Specifc User
  • Transcriptions & Sentiment
    • Read Transcription for Specific Call
  • Call Traces & Cradle to Grave
    • Get Call Trace (SIPFlow) For Call
    • Get Cradle to Grave Info For Call
    • Get CSV of call trace For Call
  • Calls (live/active calls)
    • Read Active Calls In Domain
    • Count Active Calls In Domain
    • Read Active Calls for User
    • Read Specific Actice Call
    • Make a new Call
    • Disconnect Call
    • Transfer Peer Call
    • Transfer Call
    • Answer Call
    • Hold Active Call
    • Un-Hold Active Call
    • Reject Call
    • Report Active Calls
  • Contacts
    • Shared Contacts
      • Get Domain Contacts
      • Get Specific Domain Contact
      • Create Shared Contact
      • Update Shared Contact
      • Delete Shared Contact
    • Get Contacts for User
    • Get Specific Contact for User
    • Count Contacts for User
    • Create Contact
    • Update Contact
    • Delete Contact
    • Get My Contacts
  • Addresses
    • Get Addresses for Domain
    • Validate Address
    • Create Address for Domain
    • Update Address for Domain
    • Update Address for User
    • Update Address Endpoint
    • Create Address for User
    • Delete Address For User
    • Delete Address Endpoint
    • Delete Address For Domain
    • Create Address Endpoint
    • Get Address Endpoints for a Domain
    • Get Addresses Count for Domain
    • Get Addresses for User
    • Get Address Using Address ID
  • Voicemail Reminders
    • Get Voicemail Reminders for Specific User
    • Delete Voicemail Reminders for Specific User
    • Create Voicemail Reminder
    • Update Voicemail Reminders for Specific User
  • Dialrule
    • Read Dialrules in a Dialplan
    • Read Specific Dialrule in a Dialplan
    • Add a new dial rule into a dial plan
    • Update a dial rule by ID in a dial plan
    • Delete a dial rule by ID in a dial plan
  • Messages
    • Get Messagesessions for Domain
      GET
    • Start a new Message Session
      POST
    • Get Messagesessions for User
      GET
    • Get Messages for Messagesession
      GET
    • Send a message (Chat)
      POST
    • Send a message (Group Chat)
      POST
    • Send a message (Media Chat)
      POST
    • Send a message (SMS)
      POST
    • Send a message (Group SMS)
      POST
    • Send a message (MMS)
      POST
    • Update Messagesession (Participants)
      PUT
    • Update Messagesession (Session Name)
      PUT
    • Update Messagesession (Leave)
      PUT
    • Delete Messagesession
      DELETE
  • SMS Numbers
    • Get All SMS Numbers for System
    • Get SMS Numbers for Domain
    • Create SMS Number
    • Update SMS Number Copy
    • Delete an SMS Number
    • Get SMS Numbers for User
    • Count SMS Numbers for User
  • Recordings
    • Get Specific Recording by Callid for User
    • Get Specific Recording by Callid for Domain
  • Email
    • Send Email using Template
  • Connections
    • Get All Connections
    • Count All Conections
    • Get All Connections for a Domain
    • Get Specific Connection for a Domain
    • Delete a Specific Connection for a Domain
    • Create a Connection
    • Update a Connection
  • Routes
    • Read Routes
    • Count All Routes
    • Read Route Connections
    • Count All Route Connections
    • Create a Route
    • Create a Route Connection
    • Delete A Specific Route
    • Update A Specific Route
    • Update A Specific Route Connection
  • Meetings
    • Event Logs
      • Create a Meeting Log Event
      • Read Meeting Events
    • Iotum
      • Read Iotum Video Domain Resellers
      • Read Iotum Video Host
      • Read All Iotum Video Hosts in a Domain
      • Read Iotum Video Host Conferences
      • Read Iotum Video Host Contacts
      • Read Iotum Video Company
      • Read Iotum Video Company Products
      • Read Iotum Video Available Products
      • Create a Host
      • Create Host Contacts
      • Create Iotum Video Subscription
      • Update Domain's Iotum Company
      • Update Domain's Iotum Subscriptions
      • Update User's Iotum Host
      • Delete Iotum Video Subscription
      • Delete a Host
      • Create Iotum Video Company
      • Create a Ad-hoc Conference
      • Delete a Video Company
    • Create a Meeting with Id
    • Create a Meeting
    • Read Meeting
    • Count Domains Meetings
    • Count Meeting
    • Register Meeting
    • Update a Meeting
    • Delete a Meeting
    • Request a Meeting ID
    • Read Meetings for User
  • Backup & Restore
    • Manually Backup a Domain
    • Request a Full System backup
    • Read Available Restore Points
    • Restore a Specifc Domain Backup
  • Configs
    • Configurations
      • NS Configs
      • Read a Specific Configuration
      • Read all Configurations
      • Create a Configuration
      • Update a Configuration
      • Delete a Configuration
    • Configuration Definitions
      • Read all Configuration Definitions
      • Read a Specific Configuration Definition
      • Create a Configuration Definition
      • Update a Configuration Definition
      • Delete Configuration Definition
  • Images
    • Read Image
    • Create Image from Upload (Multipart/Mixed Post)
    • Create Image from Upload (JSON + Base64 File)
    • Delete an Image
    • Update Image from Upload (Multipart/Mixed Post)
    • Update Image from Upload (JSON + Base64 File)
  • Templates
    • Read Template
    • Create Template from Upload (Multipart/Mixed Post)
    • Create Template from Upload (JSON + Base64 File)
    • Delete a Template
    • Update Template from Upload (Multipart/Mixed Post)
    • Update Template from Upload (JSON + Base64 File)
  • Timeframes
    • Domain (Shared)
      • Always
        • Create Always Timeframe
      • Specific Dates
        • Create Specific Dates Timeframe
        • Create Additional Date Ranges within Specific Dates Timeframe
        • Replace All Date Ranges in Specific Dates Timeframe
        • Update Date Ranges within Specific Dates Timeframe
        • Delete Date Range within Specific Dates Timeframe
      • Days of Week
        • Create Days of Week Timeframe
        • Update Days of Week Timeframe
      • Holiday
        • Create Holidays Timeframe
        • Create Additional Holidays within Holiday Timeframe
        • Replace All Holidays in Holiday Timeframe
        • Update Holidays within Holiday Timeframe
        • Delete Holiday within Holiday Timeframe
      • Custom
        • Create Custom Timeframe
        • Create Additional Entries within Custom Timeframe
        • Replace All Entries in Custom Timeframe
        • Update Entries within Custom Timeframe
        • Delete Entry within Custom Timeframe
      • Read All Timeframes for Domain (Shared)
      • Read Specific Timeframe for Domain (Shared)
      • Delete Specific Timeframe for Domain (Shared)
      • Convert Timeframe to Another Type
    • User
      • Always
        • Create Always Timeframe
      • Specific Dates
        • Create Specific Dates Timeframe
        • Create Additional Date Ranges within Specific Dates Timeframe
        • Replace All Date Ranges in Specific Dates Timeframe
        • Update Date Ranges within Specific Dates Timeframe
        • Delete Date Range within Specific Dates Timeframe
      • Days of Week
        • Create Days of Week Timeframe
        • Update Days of Week Timeframe
      • Holiday
        • Create Holidays Timeframe
        • Create Additional Holidays within Holiday Timeframe
        • Update Holidays within Holiday Timeframe
        • Replace All Holidays in Holiday Timeframe
        • Delete Holiday within Holiday Timeframe
      • Custom
        • Create Custom Timeframe
        • Create Additional Entries within Custom Timeframe
        • Update Entries within Custom Timeframe
        • Replace All Entries in Custom Timeframe
        • Delete Entry within Custom Timeframe
      • Read All Timeframes for User
      • Read Specific Timeframe for User
      • Delete Specific Timeframe for User
      • Convert Timeframe to Another Type
    • Holiday Information
      • Read List of Supported Countries
      • Read List of Supported Regions
      • Read Holiday Information by Country
      • Read Holiday Information by Country and Region
  • Firebase
    • Read firebase service accounts
    • Add firebase service account
  • SSL Certificates
    • Read SSL certificates for CertManager
    • Read SSL certificate by Common Name
    • Create SSL certificate for CertManager
    • Update SSL certificate for CertManager
    • Delete SSL certificate for CertManager
  1. Messages

Get Messagesessions for User

GET
/domains/{domain}/users/{user}/messagesessions
Last modified:2023-12-21 20:52:24
OperationId:GetMessageSessionsForUser

Request

Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
Path Params
domain
string 
required
Example:
sampleDomain
user
string 
required
Example:
sampleUser
Query Params
limit
integer 
optional
Example:
10

Request samples

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request GET 'https://awqacore01.crexendocloud.com/ns-api/v2/domains/sampleDomain/users/sampleUser/messagesessions'

Responses

🟢200OK
application/json
Body
array of:
user
string 
required
This is the main user extension for the user account.
Examples:
1000200
domain
string 
required
This is the main organization name. This is used to link resource to its group/tenant/organization/enterprise. ~ and * can be used alone in special cases to mean My Domain (~) and All Domains (*).
<= 64 characters
Examples:
example.commyDomaintest.12123
Match pattern:
^[A-Za-z0-9._-]+|\*
messagesession-remote
required
This is the UserID (ie, 1234@portal) or the phonenumber of the recipient(s) of the messages. If more than one, will be comma seperated
Any of
messagesession-muted
string 
required
This is whether or not the message session is muted or not. "yes" or "no"
messagesession-id
string 
required
This is the identifier for the session
messagesession-sms-number
required
This is the SMS number used to send outbound. Will be null if not an SMS message session
Any of
messagesession-last-datetime
string  | null 
required
This is the last time the session had an inbound or outbound message
messagesession-start-datetime
string  | null 
required
This is the when the message session started
messagesession-last-message
required
This is the last message in the messagesession
Any of
messagesession-last-sender
string  | null 
read-onlyrequired
This shows the UID or the phonenumber of who was the last message sender
messagesession-last-status
string  | null 
read-onlyrequired
This is the last status of the messagesession. Will contain read/unread status
messagesession-last-email-reminder-datetime
string  | null 
read-onlyrequired
This is when the last email reminder was sent out notifiying the user of a missed message
messagesession-reciever-hostname
string 
read-onlyrequired
This is the hostname of the last received message
messagesession-queue-termination
string  | null 
read-onlyrequired
This is which SMS queue the messagesession is assigned to
messagesession-queue-status
string  | null 
read-onlyrequired
This is the queue status of the messagesession
messagesession-queue-session-id
string  | null 
read-onlyrequired
This is the queue session id placed on the messagesession
messagesession-agent-start-datetime
string  | null 
read-onlyrequired
This is when the messagesession was started by the agent
messagesession-last-type
required
This is the last message type of the messagesession
Any of
Examples:
chatsmsmmschat-mediachat-videochat-participant-(status-changes)
messagesession-last-media-type
string  | null 
required
This is the last media type of the messagesession
messagesession-last-media-size
integer  | null 
required
This is the size of the last media of the messagesession
messagesession-type
string 
required
This is the type of messagesession
messagesession-name
string  | null 
optional
This is the name of the messagesession. Names can be assigned to group chats
messagesession-participants
string  | null 
optional
This is a comma seperated list of participants within a group chat or group sms messagesession
Example
[
  {
    "user": "2500",
    "domain": "portal",
    "messagesession-id": "173ff396f3580f30dfef32be9838e836",
    "messagesession-remote": 17145550353,
    "messagesession-sms-number": 18585550626,
    "messagesession-last-timestamp": "2023-10-05 17:35:15",
    "messagesession-start-timestamp": "2023-06-12 20:48:43",
    "messagesession-last-message": "hi from eng0 wp",
    "messagesession-last-sender": "2500@portal",
    "messagesession-last-status": "read",
    "messagesession-muted": "no",
    "messagesession-last-email-reminder-timestamp": "2023-06-13 18:53:16",
    "messagesession-reciever-hostname": "eng0-san.netsapiens.com",
    "messagesession-queue-termination": null,
    "messagesession-queue-status": null,
    "messagesession-queue-session-id": null,
    "messagesession-agent-start-timestamp": null,
    "messagesession-last-type": "sms",
    "messagesession-last-media-type": "image/png",
    "messagesession-last-media-size": 5596,
    "messagesession-type": "",
    "messagesession-name": "",
    "messagesession-participants": ""
  },
  {
    "user": "2500",
    "domain": "portal",
    "messagesession-id": "c3529b7ce79a86018d006462fa70fcea",
    "messagesession-remote": "1123@portal,1004@portal",
    "messagesession-sms-number": "",
    "messagesession-last-timestamp": "2023-10-10 18:24:40",
    "messagesession-start-timestamp": null,
    "messagesession-last-message": 941173465,
    "messagesession-last-sender": "1004@portal",
    "messagesession-last-status": "read",
    "messagesession-muted": "no",
    "messagesession-last-email-reminder-timestamp": "2023-10-09 21:09:57",
    "messagesession-reciever-hostname": "eng2-phx.netsapiens.com",
    "messagesession-queue-termination": null,
    "messagesession-queue-status": null,
    "messagesession-queue-session-id": null,
    "messagesession-agent-start-timestamp": null,
    "messagesession-last-type": "chat-vid",
    "messagesession-last-media-type": "",
    "messagesession-last-media-size": 0,
    "messagesession-type": "group-chat",
    "messagesession-name": "",
    "messagesession-participants": "1123@portal,2500@portal,1004@portal"
  },
  {
    "user": "2500",
    "domain": "portal",
    "messagesession-id": "b0569814b84556c7ebca00be47d7f534",
    "messagesession-remote": "1123@portal",
    "messagesession-sms-number": "",
    "messagesession-last-timestamp": "2023-10-04 18:32:27",
    "messagesession-start-timestamp": null,
    "messagesession-last-message": "hi peter",
    "messagesession-last-sender": "2500@portal",
    "messagesession-last-status": "read",
    "messagesession-muted": "no",
    "messagesession-last-email-reminder-timestamp": null,
    "messagesession-reciever-hostname": "eng2-phx.netsapiens.com",
    "messagesession-queue-termination": null,
    "messagesession-queue-status": null,
    "messagesession-queue-session-id": null,
    "messagesession-agent-start-timestamp": null,
    "messagesession-last-type": "chat",
    "messagesession-last-media-type": "",
    "messagesession-last-media-size": 0,
    "messagesession-type": "",
    "messagesession-name": "",
    "messagesession-participants": null
  }
]
🟠404Record not found
🟠400Bad Request
🟠401Authentication Required
Modified at 2023-12-21 20:52:24
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Start a new Message Session
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Get Messages for Messagesession
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