Reorder answer rules

PUT

/domains/{domain}/users/{user}/answerrules/reorder

Last modified:2026-10-09 00:28:42

OperationId:ReorderAnswerrules

Sets the order in which the user's answer rules are checked. The first rule whose time frame matches handles the call.

Requires Basic User scope or higher for your own rules. Site Manager can manage the users in its site, Office Manager any user in its domain, Reseller any user in its territory, and Super User any user.

Send every current rule exactly once, in the new order, including the default rule *. A missing rule returns 400. A time frame that has no rule, or one listed twice, returns 404. To move one rule to the top or bottom, send new-position to PUT /domains/{domain}/users/{user}/answerrules/{timeframe}.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Body Params application/json

Examples

Responses

🟢202Accepted

application/json

The change is accepted and applied shortly after.

Bodyapplication/json

🟠400Bad Request

🟠401Authentication Required

🟠403Forbidden

🟠404Record not found

Request Example

Shell

JavaScript

Java

Swift

curl --location --request PUT 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//users//answerrules/reorder' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '[
    {
        "time-frame": "Holidays"
    },
    {
        "time-frame": "Business Hours"
    },
    {
        "time-frame": "*"
    }
]'

Response Example

202 - Three rules

{
    "code": 202,
    "message": "Accepted"
}

Modified at 2026-10-09 00:28:42

Update answer rule

List answer rule summaries