- TODO LIST
- Version
- Authentication
- Access Token (Oauth - Username/Password)
- API Key (Machine 2 Machine)
- JWT (JSON Web Token)
- Event Subscriptions
- Resellers
- Domains
- Phone Numbers
- Users
- Devices
- Phones/Macs
- Supported Models and Servers
- Phone Configurations
- Read Mac Addresses
- Count Mac Addresses
- Read Mac Addresses in Domain
- Read Specific Mac Address
- Read Specific Mac Addresses in Domain
- Add MAC address
- Add MAC address for Domain
- Update MAC address
- Update MAC address in Domain
- Remove MAC address
- Remove MAC address in Domain
- Sites
- Call Center
- Callqueues
- Agents
- Agent Actions
- QueuedCalls
- Statistics
- Get Callqueue Statistics for a Specific Queue
- Get Callqueue Statistics for all Queues Aggregated
- Get Callqueue Statistics for all Queues by Queue
- Get Agent Statistics for all Queues by Agent
- Get Agent Statistics for Single Queues by Agent
- Get Agent Statistics for Single Agent
- Get DNIS Statistics for all Queues
- Get DNIS Statistics for Single Queue
- Get Agent Log
- Send Call Center Email Report
- Get Abandoned Calls for all Queues
- Get Abandoned Calls for a Specific Queue
- Call Dispositions
- Answer Rules
- Call Blocking
- Auto Attendant
- Media
- Voicemail
- Greetings
- Read Greetings for User
- Count Greetings for User
- Read Specific Greeting for User
- Delete Specific Greeting for User
- Create a new Greeting from TTS
- Update Greeting with TTS script
- Create a new Greeting from Upload (JSON + Base64 File)
- Update Greeting from Upload (JSON + Base64 File)
- Create a new Greeting from Upload (Multipart/Mixed Post)
- Update Greeting from Upload (Multipart/Mixed Post)
- Music on Hold
- Domain
- Read MOH for Domain
- Count MOH for Domain
- Create a new MOH for Domain from TTS
- Update MOH for Domain from TTS
- Create a new MOH for Domain from Upload (JSON + Base64 File)
- Update MOH for Domain from Upload (JSON + Base64 File)
- Create a new MOH for Domain from Upload (Multipart/Mixed Post)
- Update MOH for Domain from Upload (Multipart/Mixed Post)
- Delete MOH for Domain
- User
- Read MOH for User
- Count MOH for User
- Create a new MOH for Domain from TTS
- Create a new MOH for User from Upload (JSON + Base64 File)
- Update MOH for User from Upload (JSON + Base64 File)
- Update MOH for Domain from TTS
- Create a new MOH for User from Upload (Multipart/Mixed Post)
- Update a MOH for User from Upload (Multipart/Mixed Post)
- Delete MOH for User
- Domain
- Hold Messages
- Text to Speech
- CDR (Call History)
- CDR Schedule
- Transcriptions & Sentiment
- Call Traces & Cradle to Grave
- Calls (live/active calls)
- Contacts
- Addresses
- Get Addresses for Domain
- Validate Address
- Create Address for Domain
- Update Address for Domain
- Update Address for User
- Update Address Endpoint
- Create Address for User
- Delete Address For User
- Delete Address Endpoint
- Delete Address For Domain
- Create Address Endpoint
- Get Address Endpoints for a Domain
- Get Addresses Count for Domain
- Get Addresses for User
- Get Address Using Address ID
- Voicemail Reminders
- Dialrule
- Read Dialrules in a Dialplan
- Count Dialrules in a Dialplan
- Read Specific Dialrule in a Dialplan
- Add a new dial rule into a dial plan
- Update a dial rule by ID in a dial plan
- Delete a dial rule by ID in a dial plan
- Read Dialplans
- Create Dialplan Global
- Create Dialplan for Domain
- Update Dialplan for Domain
- Delete Dialplan for Domain
- Dial Permisions
- Read Permissions/Policies
- Read Permissions in a DialPolicy
- Read Specific Permission in a Dialpolicy
- Add a new dial rule into a dial plan
- Update a dial rule by ID in a dial plan
- Delete a dial rule by ID in a dial plan
- Create Dialplan Global
- Create Dialplan for Domain
- Update Dialplan for Domain
- Delete Dialplan for Domain
- Messages
- Get Messagesessions for Domain
- Start a new Message Session
- Get Messagesessions for User
- Get Messages for Messagesession
- Send a message (Chat)
- Send a message (Group Chat)
- Send a message (Media Chat)
- Send a message (SMS)
- Send a message (Group SMS)
- Send a message (MMS)
- Update Messagesession (Participants)
- Update Messagesession (Session Name)
- Update Messagesession (Leave)
- Delete Messagesession
- SMS Numbers
- Recordings
- Email
- Connections
- Routes
- Meetings
- Event Logs
- Iotum
- Read Iotum Video Domain Resellers
- Read Iotum Video Host
- Read All Iotum Video Hosts in a Domain
- Read Iotum Video Host Conferences
- Read Iotum Video Host Contacts
- Read Iotum Video Company
- Read Iotum Video Company Products
- Read Iotum Video Available Products
- Create a Host
- Create Host Contacts
- Create Iotum Video Subscription
- Update Domain's Iotum Company
- Update Domain's Iotum Subscriptions
- Update User's Iotum Host
- Delete Iotum Video Subscription
- Delete a Host
- Create Iotum Video Company
- Create a Ad-hoc Conference
- Delete a Video Company
- Create a Meeting with Id
- Create a Meeting
- Read Meeting
- Count Domains Meetings
- Count Meeting
- Register Meeting
- Update a Meeting
- Delete a Meeting
- Request a Meeting ID
- Read Meetings for User
- Backup & Restore
- Configs
- Images
- Templates
- Timeframes
- Domain (Shared)
- User
- Holiday Information
- Firebase
- SSL Certificates
- Manage Code
- iNSight
- Conference
- SnapBuilder
- Charts
- Dashboards
- Quotas
- Departments
- Presence
Add Agent to Call Queue
POST
/domains/{domain}/callqueues/{callqueue}/agents
Last modified:2023-12-21 20:51:58
OperationId:CreateAgent
Request
Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.Example:
Authorization: Bearer ********************Path Params
Body Params application/json
Example
{
"callqueue-agent-id": "{{user}}@{{domain}}",
"callqueue-agent-availability-type": "automatic",
"limits-max-active-calls-total": 2,
"callqueue-agent-max-concurrent-sms-conversations": 2,
"callqueue-agent-answer-confirmation-enabled": "yes",
"auto-answer-enabled": "yes",
"callqueue-agent-wrap-up-allowance-seconds": 10
}
Request Code Samples
Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location -g --request POST 'https://awqacore01.crexendocloud.com/ns-api/v2/domains/{{domain}}/callqueues/2032/agents' \
--header 'Content-Type: application/json' \
--data-raw '{
"callqueue-agent-id": "{{user}}@{{domain}}",
"callqueue-agent-availability-type": "automatic",
"limits-max-active-calls-total": 2,
"callqueue-agent-max-concurrent-sms-conversations": 2,
"callqueue-agent-answer-confirmation-enabled": "yes",
"auto-answer-enabled": "yes",
"callqueue-agent-wrap-up-allowance-seconds": 10
}'Responses
🟢202Accepted
application/json
Body
Example
{
"code": 0,
"message": "string"
}🟢200OK
🟠404Record not found
🟠400Bad Request
🟠401Authentication Required
Modified at 2023-12-21 20:51:58