List user CDRs

Returns one user's call detail records (CDRs), newest first. Requires Basic User scope or a scope that covers the user. Basic User, Advanced User, Simple User, and Call Center Agent scopes read only their own calls. A Site Manager reads users in its own site, Office Manager scopes read any user in their domain, and Reseller and Super User scopes read users in the domains they cover.

Set the window with datetime-start and datetime-end, matched on call-start-datetime. Without both, or when the start is not before the end, the window is about the last 60 days, from 00:00 UTC through the end of today. The offset you send moves the window and sets the offset of the response times.

Page with start and limit, 100 rows by default. limit also picks the response shape:

limit of 100 or less, or raw=yes: the expanded shape, with the full call record merged into each row

limit over 100, or 0 for no limit: the base shape, without id, the SIP Call-IDs, core-server, and about 60 other fields

The expanded shape costs one extra lookup per row. call-parent-cdr-id is on every row, and it is the id the keyed paths and /quality take.

dialled matches part of the To URI, and caller part of the other party's number on calls the user received. Basic User, Site Manager, and the other user-level scopes get 403 if they add site, group, orig_from_uri, or orig_to_user, because those filters read beyond one user. Filter with the parameters listed here, or with any field of the row for an exact match, such as call-orig-user=1001, call-direction=0, or call-disposition=Sale. A name that is not a field of this read is ignored and does not filter. Fields that are empty are left out of the row.

Use GET /domains/{domain}/users/{user}/cdrs/count for the total. The qos parameter is no longer supported. It is ignored, and the response carries a Warning: 299 header. The summary MOS of each leg is on the row as call-audio-quality-orig-mos and call-audio-quality-term-mos, and GET /cdrs/{id}/quality has each direction.

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//users//cdrs?datetime-start=2026-09-01T00%3A00%3A00+00%3A00&datetime-end=2026-09-02T00%3A00%3A00+00%3A00&start=undefined&limit=undefined&type=Inbound&raw=yes&is_asc=false&showhidden=yes&order_sentiment=yes&dialled=5555550100&caller=5555550101&orig_callid=a84c2f10e5b34c1d9f0e6b7a2c3d4e5f%40192.0.2.10&term_callid=5d7e9a0b1c2d3e4f5a6b7c8d9e0f1a2b%40198.51.100.20&order_ending_sentiment=yes' \ --header 'Authorization: Bearer <token>'

[ { "domain": "example.com", "call-direction": 0, "call-parent-cdr-id": "1780021234567", "id": "1780021234567", "call-orig-user": "1001", "call-orig-from-uri": "sip:1001@example.com", "call-orig-from-name": "Front Desk", "call-orig-to-user": "15555550100", "call-orig-request-uri": "sip:15555550100@example.com", "call-start-datetime": "2026-09-01T14:30:00+00:00", "call-answer-datetime": "2026-09-01T14:30:06+00:00", "call-disconnect-datetime": "2026-09-01T14:34:24+00:00", "call-total-duration-seconds": 258, "call-talking-duration-seconds": 252, "hide-from-results": 0, "call-recording-status": 0, "call-audio-quality-orig-mos": 4.2, "call-audio-quality-term-mos": 4.1, "call-last-updated-datetime": "2026-09-01T14:34:26+00:00", "is-trace-expected": true, "core-server": "core1.example.com", "call-orig-call-id": "a84c2f10e5b34c1d9f0e6b7a2c3d4e5f@192.0.2.10", "call-orig-ip-address": "192.0.2.10", "call-orig-domain": "example.com", "call-term-call-id": "5d7e9a0b1c2d3e4f5a6b7c8d9e0f1a2b@198.51.100.20", "call-term-ip-address": "198.51.100.20", "call-audio-codec": "PCMU", "call-record-creation-datetime": "2026-09-01T14:34:25+00:00", "uid": "1001@example.com", "number": "15555550100", "name": "Support Line" } ]

Request

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