List CDRs

Returns call detail records (CDRs) across domains, newest first. Requires Super User, Super User Read Only, or Reseller scope. A Reseller sees only its own territory's domains. A Super User sees every domain unless you narrow the request with domain or reseller. Office Manager and Basic User scopes use GET /domains/{domain}/cdrs and GET /domains/{domain}/users/{user}/cdrs.

Set the window with datetime-start and datetime-end, matched on call-start-datetime. Without both, or when the start is not before the end, the window is about the last 60 days, from 00:00 UTC through the end of today. The offset you send moves the window and sets the offset of the response times.

Page with start and limit, 100 rows by default. limit also picks the response shape:

limit of 100 or less, or raw=yes: the expanded shape, with the full call record merged into each row

limit over 100, or 0 for no limit: the base shape, without id, the SIP Call-IDs, core-server, and about 60 other fields

The expanded shape costs one extra lookup per row. call-parent-cdr-id is on every row, and it is the id the keyed paths and /quality take.

Filter with the parameters listed here, or with any field of the row for an exact match, such as call-orig-user=1001, call-direction=0, or call-disposition=Sale. A name that is not a field of this read is ignored and does not filter. Fields that are empty are left out of the row.

Use GET /cdrs/count for the total and the talk time. There is no /cdrs/list: it returns 405. The qos parameter is no longer supported. It is ignored, and the response carries a Warning: 299 header. The summary MOS of each leg is on the row as call-audio-quality-orig-mos and call-audio-quality-term-mos, and GET /cdrs/{id}/quality has each direction.

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/cdrs?datetime-start=2026-09-01T00%3A00%3A00+00%3A00&datetime-end=2026-09-02T00%3A00%3A00+00%3A00&start=undefined&limit=undefined&type=Inbound&orig_callid=a84c2f10e5b34c1d9f0e6b7a2c3d4e5f%40192.0.2.10&term_callid=5d7e9a0b1c2d3e4f5a6b7c8d9e0f1a2b%40198.51.100.20&raw=yes&is_asc=false&showhidden=yes&order_sentiment=yes&domain=example.com&reseller=example-reseller&dialled=5555550100&caller=5555550101&site=Main%20Office&group=Sales&order_ending_sentiment=yes' \ --header 'Authorization: Bearer <token>'

[ { "domain": "example.com", "reseller": "example-reseller", "call-direction": 0, "call-parent-cdr-id": "1780021234567", "id": "1780021234567", "call-orig-user": "1001", "call-orig-from-uri": "sip:1001@example.com", "call-orig-from-name": "Front Desk", "call-orig-to-user": "15555550100", "call-orig-request-uri": "sip:15555550100@example.com", "call-start-datetime": "2026-09-01T14:30:00+00:00", "call-answer-datetime": "2026-09-01T14:30:06+00:00", "call-disconnect-datetime": "2026-09-01T14:34:24+00:00", "call-total-duration-seconds": 258, "call-talking-duration-seconds": 252, "hide-from-results": 0, "call-recording-status": 0, "call-audio-quality-orig-mos": 4.2, "call-audio-quality-term-mos": 4.1, "call-last-updated-datetime": "2026-09-01T14:34:26+00:00", "is-trace-expected": true, "core-server": "core1.example.com", "call-orig-call-id": "a84c2f10e5b34c1d9f0e6b7a2c3d4e5f@192.0.2.10", "call-orig-ip-address": "192.0.2.10", "call-orig-domain": "example.com", "call-term-call-id": "5d7e9a0b1c2d3e4f5a6b7c8d9e0f1a2b@198.51.100.20", "call-term-ip-address": "198.51.100.20", "call-audio-codec": "PCMU", "call-record-creation-datetime": "2026-09-01T14:34:25+00:00" } ]

Request

Responses