Resume held call

PATCH

/domains/{domain}/users/{user}/calls/{callid}/unhold

Last modified:2026-10-09 00:36:57

OperationId:UnholdCallForUser

Takes the user's call off hold.

Requires Basic User scope for your own user, Office Manager scope for a user in your own domain, Site Manager scope for a user in your own site, or Reseller or Super User scope.

The user in the path must be a party on the call, on any leg; otherwise the request returns 404. The call is looked up for about a second before 404 is returned, so a control sent right after the call starts still finds it. A call that has not reached the platform by then also returns 404.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Responses

🟢202Accepted

application/json

The command was accepted and is applied shortly after.

Bodyapplication/json

🟠401Authentication Required

🟠403Forbidden

🟠404Record not found

Request Example

Shell

JavaScript

Java

Swift

curl --location --request PATCH 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//users//calls/k3m9xq2wz7pd4rtv/unhold' \
--header 'Authorization: Bearer <token>'

Response Example

202 - Accepted

{
    "code": 202,
    "message": "Accepted"
}

Modified at 2026-10-09 00:36:57

Hold call

Reject call