Delete call queue

DELETE

/domains/{domain}/callqueues/{callqueue}

Last modified:2026-10-09 00:25:53

OperationId:DeleteCallqueue

Deletes a call queue and what was created with it: the queue's dial rule and its system user, which releases the queue's answering rules and returns its phone number to inventory.

Requires Office Manager, Call Center Supervisor, Route Manager, Reseller, or Super User. Site Manager can delete queues at its own site. Other scopes get 403, including Office Manager Read-Only and Super User Read Only.

202 means the delete was published over the service bus (SBUS), not yet applied. A user that already owned the extension before the queue is never deleted. A queue that does not exist returns 404.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Responses

🟢202Accepted

application/json

The delete was published over the service bus (SBUS) and is applied shortly after: {"code": 202, "message": "Accepted"}.

Bodyapplication/json

🟠400Bad Request

🟠401Unauthorized

🟠403Forbidden

🟠404Not Found

🔴503Service Unavailable

Request Example

Shell

JavaScript

Java

Swift

curl --location --request DELETE 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//callqueues/' \
--header 'Authorization: Bearer <token>'

Response Example

202 - Accepted

{
    "code": 202,
    "message": "Accepted"
}

Modified at 2026-10-09 00:25:53

Update call queue

Read call queue