List answer rules

GET

/domains/{domain}/users/{user}/answerrules

Last modified:2026-10-09 00:28:19

OperationId:ReadAnswerrulesUser

Lists a user's answer rules with every feature and time range, in the order they are checked.

Requires Basic User scope or higher for your own rules. Site Manager can manage the users in its site, Office Manager any user in its domain, Reseller any user in its territory, and Super User any user.

The list includes rules that apply to every user in the domain (user is *). is-active marks the rule handling calls right now, in the user's time zone. For the time frames and order only, use GET /domains/{domain}/users/{user}/answerrules/list. To count rules, use /answerrules/count.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Query Params

Responses

🟢200OK

application/json

The user's answer rules, first checked first.

Bodyapplication/json

🟠400Bad Request

🟠401Authentication Required

🟠403Forbidden

🟠404Record not found

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//users//answerrules?limit=undefined' \
--header 'Authorization: Bearer <token>'

Response Example

200 - Two rules

[
    {
        "domain": "example.com",
        "user": "1001",
        "time-frame": "Business Hours",
        "ordinal-priority": 0,
        "enabled": "yes",
        "is-active": true,
        "simultaneous-ring": {
            "enabled": "yes",
            "parameters": [
                "1001",
                "1001wp",
                15555550142
            ]
        },
        "forward-no-answer": {
            "enabled": "yes",
            "parameters": [
                "vmail_1001"
            ]
        },
        "phone-numbers-to-reject": {
            "enabled": "yes",
            "parameters": [
                "anonymous"
            ]
        },
        "time_range_data": [
            {
                "time-frame": "Business Hours",
                "ordinal-order": 0,
                "start-date": "now",
                "end-date": "never",
                "day-of-week-number": "12345",
                "start-time": "08:00",
                "end-time": "17:00",
                "invert-match": "no"
            }
        ]
    },
    {
        "domain": "example.com",
        "user": "1001",
        "time-frame": "*",
        "ordinal-priority": 99,
        "enabled": "yes",
        "is-active": false,
        "simultaneous-ring": {
            "enabled": "no",
            "parameters": []
        },
        "do-not-disturb": {
            "enabled": "no"
        },
        "forward-always": {
            "enabled": "no",
            "parameters": []
        },
        "forward-on-busy": {
            "enabled": "yes",
            "parameters": [
                "vmail_1001"
            ]
        },
        "forward-no-answer": {
            "enabled": "yes",
            "parameters": [
                "vmail_1001"
            ]
        },
        "forward-when-unregistered": {
            "enabled": "yes",
            "parameters": [
                15555550142
            ]
        },
        "call-screening": {
            "enabled": "no"
        }
    }
]

Modified at 2026-10-09 00:28:19

Stop all of a user's emailed call center reports

Count answer rules