List active calls in domain

GET

/domains/{domain}/calls

Last modified:2026-10-09 00:36:17

OperationId:ReadActiveCallsDomain

Lists the calls in progress in which the domain is a party: the caller, the receiver, or a user the call passes through, such as a call queue.

Requires Office Manager scope for your own domain, or Reseller or Super User scope. A Basic User token can read the list and count when user names its own user.

Calls are returned oldest first, 100 at a time by default. Page with start and limit, and narrow the list with type, user, or site. Calls routed between servers of the platform itself are left out. To count calls without reading them, use Count active calls in domain.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Query Params

Responses

🟢200OK

application/json

Calls in progress, oldest first. An empty array when the domain has none.

Bodyapplication/json

🟠401Authentication Required

🟠403Forbidden

🟠404Record not found

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//calls?type=term&user=1001&site=Main%20Office&start=undefined&limit=undefined' \
--header 'Authorization: Bearer <token>'

Response Example

200 - Active calls

[
    {
        "call-orig-call-id": "k3m9xq2wz7pd4rtv",
        "call-term-call-id": "h8c2v5n1b6q0z4ma",
        "call-orig-user": "1001",
        "call-orig-domain": "example.com",
        "call-orig-name": "Front Desk",
        "call-orig-uri": "sip:1001@example.com",
        "call-orig-match-uri": "sip:1001@example.com",
        "call-through-action": "CallRequest",
        "call-through-user": "1001",
        "call-through-domain": "example.com",
        "call-through-name": "Front Desk",
        "call-through-call-id": "k3m9xq2wz7pd4rtv",
        "call-term-user": "1002",
        "call-term-domain": "example.com",
        "call-term-name": "Support Line",
        "call-term-uri": "sip:1002@example.com",
        "caller-id-number": "15555550100",
        "call-dialed-number": "1002",
        "call-start-datetime": "2026-09-01T14:30:00+00:00",
        "call-answer-datetime": "2026-09-01T14:30:06+00:00",
        "duration": 94,
        "call-orig-info": "Talking",
        "call-term-info": "Talking",
        "call-session-id": "20260901143000012345",
        "call-audio-codec": "PCMU",
        "core-server": "core1.example.com"
    },
    {
        "call-orig-call-id": "k3m9xq2wz7pd4rtv",
        "call-term-call-id": "h8c2v5n1b6q0z4ma",
        "call-orig-user": "1001",
        "call-orig-domain": "example.com",
        "call-orig-name": "Front Desk",
        "call-orig-uri": "sip:1001@example.com",
        "call-orig-match-uri": "sip:1001@example.com",
        "call-through-action": "CallRequest",
        "call-through-user": "1001",
        "call-through-domain": "example.com",
        "call-through-name": "Front Desk",
        "call-through-call-id": "k3m9xq2wz7pd4rtv",
        "call-term-user": "1002",
        "call-term-domain": "example.com",
        "call-term-name": "Support Line",
        "call-term-uri": "sip:1002@example.com",
        "caller-id-number": "15555550100",
        "call-dialed-number": "1002",
        "call-start-datetime": "2026-09-01T14:30:00+00:00",
        "call-answer-datetime": null,
        "duration": 0,
        "call-orig-info": "Ringing",
        "call-term-info": "Ringing",
        "call-session-id": "20260901143000012345",
        "call-audio-codec": "PCMU",
        "core-server": "core1.example.com"
    }
]

Modified at 2026-10-09 00:36:17

Read call transcription

Read active call in domain