List call dispositions

GET

/domains/{domain}/dispositions

Last modified:2026-10-09 00:28:07

OperationId:ReadCallDispostions

Returns the call dispositions set up for a domain: the outcomes and reasons agents pick when they wrap up a call. Every user scope can read the dispositions of its own domain. A Reseller reads the domains in its territory, and Super User reads every domain.

Each row is one reason under one disposition, so a disposition with three reasons is three rows. Rows are sorted by disposition. Filter with disposition_type or disposition. The list stops at 100 rows unless you set limit.

Dispositions are read-only through the API.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Query Params

Responses

🟢200OK

application/json

The domain's dispositions. An empty array when it has none.

Bodyapplication/json

🟠401Unauthorized

🟠403Forbidden

🟠404Not Found

🟠420Rate Limit Exceeded

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//dispositions?disposition_type=Inbound&disposition=Sale&limit=undefined' \
--header 'Authorization: Bearer <token>'

Response Example

200 - Dispositions

[
    {
        "domain": "example.com",
        "disposition": "Sale",
        "reason": "New customer",
        "disposition_type": "Inbound",
        "created-datetime": "2026-09-01T14:30:00+00:00"
    },
    {
        "domain": "example.com",
        "disposition": "Sale",
        "reason": "Upgrade",
        "disposition_type": "Inbound",
        "created-datetime": "2026-09-01T14:30:00+00:00"
    },
    {
        "domain": "example.com",
        "disposition": "Support",
        "reason": "Billing question",
        "disposition_type": "Inbound",
        "created-datetime": "2026-09-01T14:31:00+00:00"
    }
]

Modified at 2026-10-09 00:28:07

List abandoned calls for a call queue

Create call disposition (not supported)